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Pricing

Keep the markup. Pay the plan and the landed cost.

Wholesale + shipping + 10% handling on those two + $0.50 a label. Nothing we charge is calculated on your retail price. Month-to-month. Cancel any time.

When you hit the monthly allowance, new orders pause until you upgrade. There is no silent overage fee. Card top-ups add a disclosed 20% fee by default. ACH/wire and Bitcoin add a disclosed 5% credit. ACH is spendable after the bank payment matches — usually 1–3 business days. Bitcoin credits after three confirmations. A $100 reserve plus a $100 operational floor stay in the wallet — they are not fees.

Monthly plans

Plans differ by monthly order allowance and price. Monthly plans (Micro through Ultimate) are the public subscription. Brand Starter and Business in a Box are optional setup packages sold during onboarding — they are not a second monthly price book.

Micro
One order a month. Lowest entry.
$10/mo
+ $0 signup
1 order/mo
Apply as a MerchantMicro
Starter
New research brands. Up to 50 orders a month.
$99/mo
+ $199 signup
Up to 50 orders/mo
Apply as a MerchantStarter
Most popular
Growth
For research brands with steady weekly volume.
$500/mo
+ $499 signup
Up to 500 orders/mo
Apply as a MerchantGrowth
Scale
High volume. Up to 5,000 orders a month.
$2,500/mo
+ $999 signup
Up to 5,000 orders/mo
Apply as a MerchantScale
Ultimate
Maximum volume with no monthly order cap.
$10,000/mo
+ $2,500 signup
Unlimited orders
Apply as a MerchantUltimate
PlanMonthlyOrders includedOne-time signupBest for
Micro$10/mo1 order/mo$0One order a month. Lowest entry.
Starter$99/moUp to 50 orders/mo$199New research brands. Up to 50 orders a month.
GrowthMost popular$500/moUp to 500 orders/mo$499For research brands with steady weekly volume.
Scale$2,500/moUp to 5,000 orders/mo$999High volume. Up to 5,000 orders a month.
Ultimate$10,000/moUnlimited orders$2,500Maximum volume with no monthly order cap.

Order allowance is counted across all connected stores combined.

What is and is not charged

You pay

  • Monthly plan fee

    Set by the plan you choose. Covers the monthly order allowance, fulfillment, tracking, and catalog access.

  • Plan-specific signup fee

    Charged once at activation at the amount shown for the selected plan. Never charged again.

  • Wholesale product cost

    The catalog price of what you order. Debited from your wallet when an order is funded.

  • Shipping

    The current carrier quote is shown for the packed shipment before a label is purchased.

  • Handling — 10% of wholesale product cost plus shipping, per order

    Charged on every order, calculated on the product subtotal and the carrier rate together. Label, packaging and cold-chain surcharges sit outside the 10% base, and your retail price is never part of it.

  • Label fee — $0.50 per labeled item

    We print and apply your approved label to every unit.

  • Card top-up fee

    Card top-ups add a disclosed 20% fee by default. ACH/wire and Bitcoin add a disclosed 5% credit. ACH is spendable after the bank payment matches — usually 1–3 business days. Bitcoin credits after three confirmations.

  • Optional add-ons

    Premium packaging, cold-chain shipping, generated labels, and done-for-you customer support. Each is opt-in and priced below.

You never pay

  • Revenue share

    Zero. Nothing we charge is calculated on your retail price.

  • Label artwork upload

    Uploading or changing your own label artwork costs nothing.

  • Integration or API fee

    The WooCommerce plugin and store connection are included.

  • Contract or termination fee

    Month-to-month. Cancel any time. There is no early-termination charge.

  • Inventory to start

    The platform catalog is included. You do not buy a warehouse of stock to start. Consignment inbound is a separate motion if you use it.

Shipping

Rates come from the connected ShipStation account after the order is packed. A rate is not a dispatch or delivery guarantee. We hand off to the carrier.

Labels, packaging & add-ons

Upload artwork free. Generated labels are $5 each ($4 in bulk of 10+). Packshots are $5. Brand Starter and Business in a Box include the first 10 generated labels. Applying an approved label at pack is $0.50 per item.

Label print + application — $0.50 per item
Applies to approved artwork. The order preview shows the quantity and charge.
Premium packaging — $2 per order
Available when the option is enabled for the account.
Cold-chain shipping — $10 per order
Available only where the product, destination, and workflow are approved for it.
Customer support add-on — $200/mo + $2 per resolved inquiry
Covered channels and billable-resolution rules require a current account configuration.

What you get

Optional extra testing

Warehouse stock can ship without a merchant-ordered test. Extra panels are optional and recommended. If you ship without ordering one, that is on you. When a lot has a certificate, customers can verify it on the public COA page.

Order cap, then pause

When you hit the monthly allowance, new orders pause until you upgrade. There is no silent overage fee.

Prepaid wallet

Fund the prepaid wallet by Paygate, card, ACH/wire, or Bitcoin. Card auto-refill is available when that rail is on. Card top-ups add a disclosed 20% fee by default. ACH/wire and Bitcoin add a disclosed 5% credit. ACH is spendable after the bank payment matches — usually 1–3 business days. Bitcoin credits after three confirmations. Keep $100 free after reserved orders so the next shipment can fund. The $100 reserve is a target balance, not a fee.

No cut of retail

Plan and operating fees are not calculated from the retail price you set.

Run your own numbers

Shipping and retail are your assumptions. Confirm the live carrier quote and catalog cost before you rely on a result.

Profit calculator

Move the sliders. Every cost below is a fee we actually charge.

Customer orders shipped from your store each month.

What you pay us for the product in a typical order.

What your customer pays you. You set it — we take no cut of it.

3-5 business days

$0.50 per item labeled and applied.

Net profit per month
$1,600
26.7% net margin$21.00 profit per order
Revenue you collect
$6,000
Product cost (paid to us)
− $2,000
ShippingUPS Ground at $15/order
− $1,500
Handling10% of product + shipping — $3.50/order
− $350
Label fees$0.50 × 1 item(s) per order
− $50
Growth planUp to 500 orders/mo
− $500
Net profit$1,600

No revenue share — handling is charged on your product and shipping cost, never on your retail price, so every dollar you add in markup is yours.

You cover the $500/mo Growth plan at 24 orders per month. Everything after that is margin.

First month also carries the $499 one-time Growth signup fee. The $100 wallet reserve is not a fee — it stays in your balance. Any balance at account closure is reconciled against outstanding obligations under the current merchant terms.

Start with Growth

Apply as a Merchant on Growth. Plan is confirmed during onboarding.

Pricing questions

What does research-use only (RUO) mean?

Every catalog item is sold for bona fide laboratory and in-vitro research only. Products are not FDA approved or regulated as drugs, diagnostics, supplements, or medical devices, and they are not intended to diagnose, treat, cure, mitigate, or prevent any disease. They are not for human or veterinary use.

Who will you not sell to?

We will not sell to medspas, TRT clinics, hospitals, telehealth practices, pharmacies, or similar clinical or compounding channels. If that is your customer type or end use, do not apply and do not contact us to request an exception.

Where do products ship from?

Outbound shipments leave from Austin, Texas.

How quickly do products ship with my brand label?

Products ship with the merchant's own label within 1 week. Shipments are typically sooner, and often the same day, when funding, inventory, and eligibility are already clear. We publish 1 week for liability rather than as a same-day promise.

Are you responsible for delivery after the package leaves?

No. We are not responsible for end delivery. Once the package is handed to the carrier, our work is done. We are not responsible for lost, stolen, or broken packages after that handoff.

What purity should I expect, and is testing required?

Purity is lot-specific. Read the certificate for that lot when one exists. Extra third-party testing is optional and recommended; it is not a requirement before you ship. If you ship our batches without testing them, that is on you. Group testing is available, and you can also send individual items to laboratories of your choice.

What happens if a lot fails testing or is recalled?

A lot that fails chemistry does not ship. A recall freezes remaining stock for that lot across brands. Do not return research materials without written authorization and handling instructions. Any refund follows the displayed transaction terms and the applicable payment-provider process.

How does white-label shipping work?

We print the label, insert, and return address you already approved. Funding, inventory, pack-station, and carrier checks must clear first. Artwork review binds the label version to your merchant record before it can enter fulfillment.

What do you take from each sale?

Zero revenue share. Nothing we charge is calculated on your retail price, so 100% of your markup is yours. You pay the published plan, product at the catalog cost, and the operating charges shown on Pricing.

How do I pay for product and plans?

Approved accounts fund a prepaid wallet before fulfillment. Enabled rails include Bitcoin on-chain deposits to the exact address shown in the portal, and USD funding where configured (including Mercury invoices). Card rails appear only when enabled for the account. Cleared funds are credited to the wallet before orders can be fulfilled. We do not invent a response-time or confirmation SLA here — the portal and invoice snapshot are authoritative.

What does onboarding and KYB involve?

You create an account, review terms, select a plan, and complete the verification review shown in the portal (including identity/business checks). Form completion, a payment session, or a callback does not approve the account by itself. Activation is not guaranteed, and wallet top-ups, labels, and shipments wait until the required verification and plan obligation are reconciled.

Can I leave?

Your label artwork and customer relationship remain yours. Account closure and any remaining balance are handled under the applicable terms after open orders, invoices, disputes, and other obligations are reconciled. Published pricing states there is no early-termination fee on the month-to-month plans.

How do I contact you?

Use the Contact us page. Email is shown only after you acknowledge the RUO, restricted-buyer, and FAQ statements on that page. There is no public mailbox shortcut that skips those acknowledgments.

What happens if I hit my monthly order cap?

New orders pause until you upgrade. There is no silent overage fee. The allowance counts across every connected store.

Which store platforms do you support?

The included plugin is WooCommerce. Headless or other stores can use the signed API. Shopify is not a first-class plugin.

Affiliate program

Refer another merchant and earn 3% of shipped order value, paid in BTC after a 30-day cookie then lifetime attribution. Payouts start at $100.

Affiliate terms

Apply to sell a research brand

Verification, a plan, and a funded wallet come before the first labeled shipment.

Email unlocks after three acknowledgments.