How the fulfillment works
Start with onboarding, then fees, WooCommerce, and the wallet. These are the surviving guides — the rest redirect here.
Start here
Onboarding Walkthrough
The full onboarding flow from signup through KYB verification, plan selection, payment, and going live.
Getting Started
Frequently Asked Questions
Shared RUO, eligibility, shipping, testing, payments, and contact answers used on the Contact us flow.
4 min read
Operations & Fulfillment
Shipping Explained
How provider rate shopping, controlled label purchase, tracking reconciliation, cold-chain eligibility, and shipping exceptions work.
1 min read
Getting Started
Understanding Your RUO - Whitelabel Wallet
How the BTC + USD unified wallet works, funding methods, and managing your balance across transactions.
1 min read
Getting Started
Setting Up WooCommerce
Complete guide to installing the RUO - Whitelabel WooCommerce plugin, connecting your store, and syncing your first products.
1 min read
Getting Started
Onboarding Walkthrough
The full onboarding flow from signup through KYB verification, plan selection, payment, and going live.
1 min read
Payments & Billing
Understanding Fees
Complete breakdown of monthly plan costs, one-time signup fees, shipping charges, and add-on service pricing.
1 min read
Compliance & Legal
RUO Compliance Guide
Research Use Only requirements, mandatory store disclaimers, age verification rules, and jurisdictional considerations.
1 min read
Compliance & Legal
COA and Testing Standards
How to read lot-specific laboratory evidence without assuming a universal panel, purity threshold, or turnaround.
1 min read
Compliance & Legal
Store Compliance Checklist
A pre-publication checklist for RUO copy, reviewed policies, eligibility controls, evidence-backed claims, accessibility, and legal review.
1 min read
Technical
API and Webhooks
Store API endpoints, webhook verification, common sync failure scenarios, and how to troubleshoot integration issues.
1 min read